Canon Mg7700 Mac Manualeagleecho



In this case, select Canon IJ Scan Utility and click OK. For Windows XP: The program selection screen may be displayed after touching the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, and then click OK. Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA's Web site at www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040,.

  1. Checking Network Information

Checking Machine IP Address or MAC Address

To check the machine's IP Address or MAC address, print out the network settings information or use the operation panel to display it.

You can check the network setting information on the computer screen.

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  • For Windows:

  • For Mac OS:

Checking Computer IP Address or MAC Address

To check the IP Address or MAC address of your computer, follow the instructions below.

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  • For Windows:

    1. Select Command Prompt as shown below.

      • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen.If Command Prompt is not displayed on the Start screen, select the Search charm and search for 'Command Prompt'.

      • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.

    2. Enter 'ipconfig/all' and press Enter.

      The IP address and MAC address of your computer appear.If your computer is not connected to a network, the IP address does not appear.

  • For Mac OS:

    1. Select System Preferences from Apple menu, and then click Network.

    2. Make sure network interface used by computer is selected, and then click Advanced.

      When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface.When you are using wired LAN, make sure Ethernet is selected.

    3. Check the IP address or MAC address.

      Click TCP/IP to check the IP address.

      Click Hardware to check the MAC address.

Checking Communication Between the Computer, the Printer, and the Wireless Router

Perform a ping test to check if communication is taking place.

  • For Windows:

    1. Select Command Prompt as shown below.

      • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen.If Command Prompt is not displayed on the Start screen, select the Search charm and search for 'Command Prompt'.

      • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.

    2. Type ping command and press Enter.

      The ping command is as follows: ping XXX.XXX.XXX.XXX

      'XXX.XXX.XXX.XXX' is the IP address of the target device.

      If communication is taking place, a message like the one shown below appears.

      Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255

      If Request timed out appears, communication is not taking place.

  • For Mac OS:

    1. Start Network Utility as shown below.

      • In Mac OS X v10.10 or Mac OS X v10.9, select Computer from Go menu of Finder, double-click Macintosh HD > System > Library > CoreServices > Applications > Network Utility.

      • In Mac OS X v10.8 or Mac OS X v10.7, open Utilities folder in Applications folder and double-click Network Utility.

    2. Click Ping.

    3. Make sure Send only XX pings (XX are numbers) is selected.

    4. Enter IP address of target machine or target wireless router in Enter the network address to ping.

    5. Click Ping.

      'XXX.XXX.XXX.XXX' is the IP address of the target device.

      A message such as the following appears.

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms

      --- XXX.XXX.XXX.XXX ping statistics ---

      3 packets transmitted, 3 packets received, 0% packet loss

      If packet loss is 100%, communication is not taking place.Otherwise, computer is communicating with target device.

Checking Network Settings Information

To check the machine's network settings information, print out the network settings information or use the operation panel to display it.

  1. Checking Network Information

Checking Machine IP Address or MAC Address

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To check the machine's IP Address or MAC address, print out the network settings information or use the operation panel to display it.

You can check the network setting information on the computer screen.

  • For Windows:

  • For Mac OS:

Checking Computer IP Address or MAC Address

To check the IP Address or MAC address of your computer, follow the instructions below.

  • For Windows:

    1. Select Command Prompt as shown below.

      • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen.If Command Prompt is not displayed on the Start screen, select the Search charm and search for 'Command Prompt'.

      • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.

    2. Enter 'ipconfig/all' and press Enter.

      The IP address and MAC address of your computer appear.If your computer is not connected to a network, the IP address does not appear.

  • For Mac OS:

    1. Select System Preferences from Apple menu, and then click Network.

    2. Make sure network interface used by computer is selected, and then click Advanced.

      When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface.When you are using wired LAN, make sure Ethernet is selected.

    3. Check the IP address or MAC address.

      Click TCP/IP to check the IP address.

      Click Hardware to check the MAC address.

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Checking Communication Between the Computer, the Printer, and the Wireless Router

Perform a ping test to check if communication is taking place.

  • For Windows:

    1. Select Command Prompt as shown below.

      • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen.If Command Prompt is not displayed on the Start screen, select the Search charm and search for 'Command Prompt'.

      • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt.

    2. Type ping command and press Enter.

      The ping command is as follows: ping XXX.XXX.XXX.XXX

      'XXX.XXX.XXX.XXX' is the IP address of the target device.

      If communication is taking place, a message like the one shown below appears.

      Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255

      If Request timed out appears, communication is not taking place.

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  • For Mac OS:

    1. Start Network Utility as shown below.

      • In Mac OS X v10.10 or Mac OS X v10.9, select Computer from Go menu of Finder, double-click Macintosh HD > System > Library > CoreServices > Applications > Network Utility.

      • In Mac OS X v10.8 or Mac OS X v10.7, open Utilities folder in Applications folder and double-click Network Utility.

    2. Click Ping.

    3. Make sure Send only XX pings (XX are numbers) is selected.

    4. Enter IP address of target machine or target wireless router in Enter the network address to ping.

    5. Click Ping.

      'XXX.XXX.XXX.XXX' is the IP address of the target device.

      A message such as the following appears.

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms

      64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms

      --- XXX.XXX.XXX.XXX ping statistics ---

      3 packets transmitted, 3 packets received, 0% packet loss

      If packet loss is 100%, communication is not taking place.Otherwise, computer is communicating with target device.

Checking Network Settings Information

To check the machine's network settings information, print out the network settings information or use the operation panel to display it.